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Post-acquisition Systems Integration

Lean Strategy Consulting

A publicly-traded insurance company was in the midst of a transformative technology shift from individualized desktop computers to a limited number of virtual desktops—which promised easier maintenance and significant synergies across many recent acquisitions. The company had a commitment to uninterrupted workflow across each and every work-stream, and knew that building a complete business process map across its widespread holdings was the best way to ensure a seamless transition.

Rebecca was brought in as a subject matter expert in operations, systems, and technology strategy. With a team of specialists, she designed and piloted rigorous data-collection methodology that would be implemented throughout the enterprise. She built a complex content management system that charted the unique systemic requirements of the engagement and increased reliable, transparent client communications.

With an engagement lead and database expert, she designed a relational database mapping detailed workflows against application use, as well as the input process and management reports that would ultimately inform leadership decisions regarding systems integration.

Raul Chao and Rebecca Goldberg talking

The really knotty problems are the ones I like best—and also tend to be the circumstances where Lean principles can be used to best advantage. Beginning with the end in mind, and making all your decisions in the service of that vision—all the while, engaging others around you—charts your course for success.”

– Rebecca

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Let’s meet for coffee or Skype, and talk business! (My favorite subject)

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  • Rebecca Goldberg
  • 804-928-9775
  • 804-662-5753
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